524 7th Street, Oakland, CA
(510) 836-6011
Live Scan Status

How long does it take for the live scan background check to complete?

The background check is completed by the DOJ and FBI, based on the level of service indicated on the Request for Live Scan Service form. The background results are forwarded to the Applicant Agency only (the company, organization, school, or government agency that requested the background results). The standard processing time is two to five days, however, some results may take longer. Any criminal history, or poor ridge detail (poor fingerprint quality), may cause further delays.

How can I check the status of my live scan background check?

Applicants should check with the Applicant Agency (the company, organization, school, or government agency that requested the background results) since the DOJ and FBI send the results directly to them. LPG Live Scan and the applicant do not receive the background results. If the Applicant Agency does not have the background results within seven days, applicants can use the DOJ Applicant Status Check Web Portal to determine the status of their background check by clicking here. Please ensure the following information is available before accessing the Portal:

  • The applicant’s date of birth
  • The 10-digit Applicant Transaction Identifier (ATI) number that appears at the bottom of the Request for Live Scan Service form. The ATI number always appears in the following sequence: 1 Letter; 3 Numbers; 3 Letters; 3 Numbers.